Stay safe while you wait
Do not touch exposed wiring, damaged sockets or anything that is hot, sparking or wet. Do not open up fittings or the consumer unit to investigate.
If it is safe to do so, switch off the main switch at your consumer unit. If there is a fire, smoke or someone has had an electric shock, call 999 immediately. If you have lost power across the street, contact your network operator on 105.

